Privacy Policy

Itrinity, s.r.o. (hereinafter referred to as Mangools) considers data protection and privacy to be of paramount importance.

This privacy policy has been compiled to better serve those who are concerned with how their personal data is being used online. Personal data is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our websites (mangools.com).

What personal information do we collect from the people that visit our websites, blog, or apps?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, use live chat or enter information on our site.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit/debit card information, VAT ID or other details to help you with your experience.

We collect certain data from you directly, like information you enter yourself. We also collect some data automatically, like information about your device and what parts of our intellectual property products and related services (“IP") you interact with or spend time using.

How do we use your information?

We use your data to do things like provide access to IP, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update IP, analyze how people use IP, serve personalized advertising, and as required by law or necessary for safety and integrity.

We may use the information we collect from you in the following ways:

To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Notwithstanding this, there is no absolute safety from piracy or hackers. That is why in the event a breach of security were to affect you, Mangools undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralize the intrusion and minimize the impacts.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

For instance, we use cookies to help us remember and process the subscription type in the checkout. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved outputs. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user's preferences for future visits
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off it will turn off some of the features of the site.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice.

We will never sell your personal data to anyone.

We use a selected number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards.

We only share information with them that is required for outputs offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.

Service	Purpose
Google Analytics	Website traffic and analytics
Google AdWords	Targeted PPC campaigns
AWS Amazon	Data hosting
GSuite	E-mail communication
User.com	Customer support online chat
Stripe	Payment Gateway Provider
Coinbase	Crypto payments
HotJar	User behavior analytics
User.com	Automated behavioral e-mails
Sendgrid	E-mail service provider
Facebook	Targeted PPC campaigns
Slack	Internal communication
Gravatar	User profile picture identification
Microsoft Clarity	To capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for app and web site optimization and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Third-party links

We do not include or offer third-party products or services on our website.

E-mail address usage

We may occasionally send you notification emails about updates to our products, legal documents, offer customer support or marketing emails. Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you shall have the opportunity to unsubscribe from receiving these messages free of charge.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your license.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred (only if user’s consent is given).

We agree to the following:

Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future marketing emails or newsletter, you can follow the instructions at the bottom of each email.

Data Retention

When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

You can access and update your personal data that Mangools collects and maintains as follows:

To update data you provide directly, log into your account and update your account at any time.
To terminate your account. Please note: Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
To delete your personal data, email [email protected]. Please allow up to 10 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

itrinity, s.r.o.
Obchodna 2
81106 Bratislava
Slovakia

[email protected]
+421 904 256 084

Last Edited on April 10, 2024